FirmChecker has provided us with a platform where prospective clients can look at our profile for real reviews and quickly see the benefits of choosing our firm. We have had clients come to us, and when we ask how they heard about us, they say that they saw us on FirmChecker. This kind of exposure and ease of access has seen our client base increase and promote our core values through real and verified reviews

As a young firm, we needed to get a gauge on how our clients felt about our services, and the quality of the experiences they had with Legalite. We’ve been thrilled to hear about what our clients liked about our services, and received useful tips about how to improve.

The insights and statistics are in our opinion second to non. FirmChecker has helped us gain invaluable insight with respect to our performance as a firm.

What better marketing is there than happy customers! It was also nice to be recognised for all that we do.

Our team loves FirmChecker. The clients that have come to us through FirmChecker have been a perfect fit for our culture and values.

We feel that we are on the pulse of our client satisfaction.

The feedback gathered by FirmChecker shows us that we are definitely on the right track when it comes to client service, and lets us know what clients particularly value so we can keep doing those things. The feedback also shows the areas where we’re continuing to improve, and informs what our key areas of focus will be for the next year.

Clients may not always feel comfortable letting us know how they feel and FirmChecker has proven itself to be a very accessible and non-threatening tool for them to use, as evidenced by our 100+ reviews to date. Over the years, some reviews have helped point out issues that we’ve needed to work on, whereas – on the whole – the overwhelmingly positive feedback has been a great point of pride for the whole team.

By responding to and using the ongoing client feedback through FirmChecker to help us to improve our services and support. Our client relationships are strengthened by open, honest conversation and this is just another way for them to raise positive feedback with us so that we can grow and give better service back to them. It’s a win win situation.