Manage Your Online Reputation


94% of people avoid businesses due to bad online reviews.1 
 

Anyone can leave a review of your firm on Google. Unprompted reviews are disproportionately negative.

On FirmChecker professional services firms can trust the ratings and reviews from their clients. Get on the front foot with your firm’s online reputation by claiming your profile.

Watch Our 'Explainer' Video for a Quick Rundown
 

Why sign up?

  • Authentic reviews: We use algorithms and human checks to make sure reviews are real
  • Client satisfaction consultations: We offer independent audits of your client service and advise how to hit the ground running
  • Lead generation: FirmChecker is designed for law, accounting, bookkeeping and conveyancing firms – our users are looking for you
  • Feedback collection: Our tools make it easy to collect feedback from your clients
  • Recognition: Premium subscribers are considered for the Professional Services Awards, proudly supported by NAB.
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Pricing

  • Basic FirmChecker service
    (Free)
    Verified profile of your firm
    • Trusted online word-of-mouth
    • Notification when you receive a review
    • Sign up now for 30 days free premium
    Subscribe Now
  • Premium FirmChecker service ($99 pm*, or $1,000 pa)
    *Minimum 6 month subscription
    Verified profile of your firm
    • Trusted online word-of-mouth
    • Notification when you receive a review
    • Sign up now for 30 days free premium
    Feedback & reputation management
    • Easy-to-use feedback collection tools
    • Respond publicly to reviews
    • Track your performance
    Lead generation & appointment booking
    • Take online appointments
    • SMS notifications , appointment confirmations & reminders
    • Secure calendar integration with Outlook & Gmail
    Industry recognition
    • Automatic entry in the Professional Services Awards, proudly supported by NAB
    Subscribe Now
 

Optional: Client Satisfaction Audit - Price on Request

Kickstart your presence on FirmChecker by using our secure feedback portal. We independently audit your clients' satisfaction while maintaining their confidentiality. 

Once this is complete, we provide a half-hour phone consultation to help you interpret and action your survey results. If you're happy, we'll help you use them to hit the ground running. If not, we'll identify key areas for improvement to ensure your reviews are better in future. This way, your mind can be at ease knowing your clients are happy before you get started.

Includes
  • Independent and secure client satisfaction survey
  • Phone consultation with an expert FirmChecker advisor
  • Rapid and reliable population of your profile
  • Identification of your weak spots and suggested solutions
  • Access to industry benchmarks
  • Workshop at your location with one of our specialist client experience partners
More information

marc.ewen@firmchecker.com for more information.

 

1Source: Review Trackers 2018 Survey