The most important consideration for firms exploring digital marketing is return on investment. It is easy to be distracted by clicks, impressions, and landing page views. Too often marketers look at all the ways the system is working, rather than s...Read More
How Client Choice Awards Finalist Ines Brcic Met Her Match in the Law
This article was originally published by The College of Law. You can read the original article here. Ines Brcic, principal of Melbourne Law Studio, knew at nine years old she wanted to be a lawyer. Since striking out with her own firm, she has be...Read More
Bootstrapping a Business
This article was written and originally published by Bottrell Business Consultants. You can find out more about Bottrell Business Consultants by visiting their FirmChecker listing here. What is Bootstrapping? Bootstrapping a business is when...Read More
Best Law Firms in Sydney – 2021
The Best Lawyers in Sydney – How Do You Choose?You wouldn’t go to an expensive restaurant and pay $200 without checking ratings, reviews and pricing information first, so why would you treat law firms differently?At FirmChecker, it’s our busine...Read More
Best Law Firms in Melbourne – 2021
The Best Lawyers in Melbourne – How Do You Choose?On average you'll find hotel rooms in Melbourne CBD for around $150-200. Most people will read reviews and use a booking engine to help them make that purchase decision. Yet when hiring a lawyer, wh...Read More
Benchmarks in Client Service: Why great service is becoming a competitive necessity for law and accounting firms
Why you should care about your client service Most professionals know that great service is the key to business success - it’s a no-brainer. When customers don’t have the expertise to judge your expertise, it’s difficult to differe...Read More
How to implement a successful client feedback program
Client feedback tools are like gym memberships. They work if you use them. Why client feedback is critical Client feedback isn’t just “nice to have” – it’s critical and urgent. Positive feedback motivates staff and makes work mean...Read More
GET TO KNOW THE WINNERS – VARGA LAWYERS
Varga Lawyers are an Adelaide-based law firm, specialising in family law and wills & estates. Renowned for providing exceptional client service, this was recognised at the 2021 Client Choice Awards, winning Best Law & Related Services Firm (...Read More
7 Trends in Law Firm Client Service & How to Improve
This blog was originally published by LEAP. You can read the original version here. When it comes to law firms delivering exceptional client service, lawyers often have great ideas as to how they could improve. But for most, time spent on non-bil...Read More
Why 2021 Client Choice Winners are Big on Soft Skills
The winners of the Client Choice Awards 2021 have been announced, showing the key to business success lies in soft skills. If you went to business school, you’ve probably heard the following cliché: “People don’t want to buy a quarter-inch...Read More
Get to Know the Winners – Genuine Conveyancing
Genuine Conveyancing has been awarded Best Conveyancing Firm (<$30m revenue) for 2021. This is a phenomenal achievement for this impressive conveyancing firm in Officer, Victoria. Whilst their clients rated them exceptionally high across the boar...Read More
Get to Know the Finalists – Equitas Lawyers
Equitas Lawyers are a fantastic finalist for this year's category of Best Law and Related Services Firm (<$30m revenue). Based in Perth, they pride themselves on personal, practical and responsive legal solutions. This is clearly reflected in the...Read More