Word of mouth growth is the most effective means of business growth in professional services. According to FirmChecker's buyer behavior data, word-of-mouth recommendations are still by and large the primary way people find a lawyer or accountant. ...Read More
How to get awesome client reviews WITHOUT the anxiety (free templates)
An expert guide for lawyers and accountants on how to get the most out of client voice. Feedback and Reviews: threatening and risky Asking for client feedback is threatening. Asking for client reviews feels risky. “Feedback” threatens our id...Read More
Think you know your clients? Don’t be so sure.
Independent research from Hinge and the National Australia Bank indicates that professional services firms don't know their clients as well as they think they do. This stems from a lack of client feedback. Why does this matter? Lack of client feedb...Read More
Case Study: How FirmChecker Helps Small Business
We're thrilled to re-post this glowing testimonial of FirmChecker by the Owner of Maid to Clean, Edward Clayton. Thanks for the write up, Ed! In the digital world that we live in, there is no way for businesses to hide behind jazzy shop fronts a...Read More
Five Crucial Legal Considerations When Starting Your Business
Starting a business is exciting, but it can also be overwhelming knowing where to start and understanding the legal side of things. Below are five quick tips to get you started. #1 Structure your Start-up One of the most important things to think a...Read More
5 Tips for Women Starting A Small Business
Australia needs more women in business. Of the CEOs running Australia's 200 biggest companies, 14 (or 7%) are women and 186 (or 93%) are men. In 2019, such a statistic is difficult to believe. But it goes to show that Australia needs more women in ...Read More
3 Reasons Seeking Client Feedback is Fundamental to Your Success
If you run an accounting or law practice, you probably struggle to find the time to get feedback from your clients. At FirmChecker, we collect and analyse thousands of reviews of professional services firms. In this post, we’ll share what we’ve l...Read More
3 Assumptions to Consider When Thinking About AI in Law and Accounting
A light...or dark look at what lies ahead for AI in law and accounting as we come into the holiday season. If you’re a lawyer or accountant, you’ve probably skimmed loads of articles about the impending AI revolution. Robots are going to take ...Read More
7 Inbound Marketing Tools to Grow Your Firm Efficiently
If you’re like most accounting or law firms, you don’t have a systematic stream of clients coming to you online. Most firms’ sales process is outdated and inefficient. Usually, it comes from a hodgepodge of word-of-mouth and Google search. Occa...Read More
Firm Owners: 3 Risks and 7 Rewards of Running a Flexible Firm
How necessary is it for your employees to be at work every day? Are your reasons for having everyone in the office based on pragmatism or legacy? At FirmChecker, we independently analyse professional services business models. This gives us insight in...Read More
3 Key Tips to Transition to Fixed Fees
If you run a professional services firm, you’d have seen many articles telling you that you must move to fixed fees or value-based pricing. However, they often major on why and neglect how. At FirmChecker, we collect and analyse ratings and revie...Read More
Bad Online Reviews: 3 Easy Steps to Respond Effectively
For many business owners who don’t embrace them, bad online reviews are a source of anxiety. Increasingly, it’s no different for professional services. Anyone can leave a bad review of your firm on Google, and these reviews typically lack the nua...Read More