Word of Mouth Still Key for Professional Services

Word of mouth growth is the most effective means of business growth in professional services. According to FirmChecker's buyer behavior data, word-of-mouth recommendations are still by and large the primary way people find a lawyer or accountant. ...Read More

Think you know your clients? Don’t be so sure.

Independent research from Hinge and the National Australia Bank indicates that professional services firms don't know their clients as well as they think they do. This stems from a lack of client feedback. Why does this matter? Lack of client feedb...Read More

Case Study: How FirmChecker Helps Small Business

We're thrilled to re-post this glowing testimonial of FirmChecker by the Owner of Maid to Clean, Edward Clayton. Thanks for the write up, Ed! In the digital world that we live in, there is no way for businesses to hide behind jazzy shop fronts a...Read More

5 Tips for Women Starting A Small Business

Australia needs more women in business. Of the CEOs running Australia's 200 biggest companies, 14 (or 7%) are women and 186 (or 93%) are men. In 2019, such a statistic is difficult to believe. But it goes to show that Australia needs more women in ...Read More

7 Inbound Marketing Tools to Grow Your Firm Efficiently

If you’re like most accounting or law firms, you don’t have a systematic stream of clients coming to you online. Most firms’ sales process is outdated and inefficient. Usually, it comes from a hodgepodge of word-of-mouth and Google search. Occa...Read More

3 Key Tips to Transition to Fixed Fees

If you run a professional services firm, you’d have seen many articles telling you that you must move to fixed fees or value-based pricing. However, they often major on why and neglect how.  At FirmChecker, we collect and analyse ratings and revie...Read More

Bad Online Reviews: 3 Easy Steps to Respond Effectively

For many business owners who don’t embrace them, bad online reviews are a source of anxiety. Increasingly, it’s no different for professional services. Anyone can leave a bad review of your firm on Google, and these reviews typically lack the nua...Read More